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Buying or renting a stairlift can greatly improve your quality of life, and you want to make sure that it’s always working properly. Ideally, your unit has a warranty or repair guarantee that will ensure that you’re never left without assistance. Whether you’re buying or renting your unit, make sure that you have access to repairs when you need them.
Who Can Repair My Stairlift?
In the best-case scenario, the company that installed your stairlift should have a repair and maintenance department that can take care of any problems that arise with your unit. Make sure that you keep the company’s customer service number in case you require their services.
If the company does not have a repair department or your warranty has expired, you should still contact the company that you bought the unit from. They may have a repair company that they work with or will know of other professionals that offer stairlift services in Shrewsbury. You may also be able to contact repair companies that specialise in medical equipment to make the necessary repairs.
Tips for Using Your Stairlift’s Warranty
If your stairlift is still under its warranty, you should be able to contact the company and have it repaired immediately. Here are a few tips for making the process as simple as possible:
- Keep the documentation for your stairlift in a safe place that’s accessible
- Have your receipt number or warranty number ready when you call to arrange the repairs
- Describe the problem in detail to the repair technician; don’t leave any details out
- Ensure that you will be home for the repairs so that the technician can explain any changes to you
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